Start your own in-house Training

If you are considering running your in-house training (carer courses), you have come to the right place. We have a specialist team of consultants who can assist you with developing your own in-house carer training. This will include assistance with planning and developing courses, resources, assessments, quality assurance and evaluation methods.

Why train your care workers?

Part of managing a well-led service is to ensure your team is competent or working towards. This should not be just a tick-box exercise but based on measurable outcomes. It is an essential part of any care service to promote the Career Professional Development (CPD) of staff. Knowledgeable and competent staff will assist you to achieve the aims and objectives of the service. Training will also assist your workers in developing their understanding of all the principles, concepts, and good practices required in a care environment. Investing in training has good positive outcomes for the people who use your services and business.

There is a lot of value in training, which starts with the reassurance that your care workers are equipped to deal with care demands. This can also be motivational and demonstrates the value you place on your staff.

Investing in training is also a regulatory requirement and an area considered when bidding for contracts. The CQC, Ofsted or local authorities will expect to see evidence of up-to-date training and qualifications to meet the regulations and competently carry out regulated services. Please note that the CQC themselves do not have a list of mandatory training, nor do they directly recommend certain qualifications. This is the job of Skills for Care. If you are delivering in-house courses, there is no issue as long as you can prove the training is fit for purpose. We can assist you with implementing quality assurance for your training and in-house courses.

Trained staff are easy to manage and support, particularly when they fully know their roles and responsibilities. This also helps instil a culture of ownership and shared responsibility, which is required when supporting clients. Remember, care workers play a significant part in any CQC compliance inspection.

Consequences of poor or not training your staff?

Training of care workers should not be treated as a tick box exercise, as highlighted earlier. You need to ensure the enhancement of knowledge and skills has occurred. Just imagine your workers are asked by regulators (CQC inspectors and social workers, etc) to describe their actions when responding to a safeguarding issue, and they cannot articulate it besides having attended a recent safeguarding course. Imagine the failure of your staff to articulate issues such as the safe handling of medication and issues such as best interest. In this case, there is serious potential harm to the people using your service. You will be unlikely to be viewed as safe by the CQC. Your leadership will also be questionable; in this case, it will seriously affect your rating. You must disclose and publish your rating. There will be an impact on the quality of contracts, and people will take a risk with your service. You might also find it difficult to recruit quality staff when there is a bad reputation.

Supporting your Care Training Requirements

Our involvement can be one-off or ongoing, depending on your needs and preferences. You can carry out all your quality assurance in-house, or we can do this for you, where we will monitor your training and give you regular feedback and reports.

We can also support you to have your training externally accredited to improve on quality and recognition. If you want to become a training provider, we can assist you in earning centre approval with awarding bodies. Our centre approval service includes the preparation of policies, quality assurance strategy, registration, and resource development, including an online learner management system (if required).

Our team of consultants have qualifications in learning and development, assessment, quality assurance, and teaching. The team has many years of experience in delivering health and social care training.

Our initial consultation to discuss your training needs is free, and our in-house training development service starts at £177.